Privacy Policy

Effective Date: August 28, 2026
Last Updated: August 28, 2026

This Privacy Policy explains how SOLAVRYN TECHNOLOGIES LLC, doing business as CottonMire (“CottonMire,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects personal information when you visit or make a purchase from cottonmire.com, communicate with us, or otherwise use our online store and related services (collectively, the “Services”).

This Privacy Policy applies to our website and online store. It does not apply to third-party websites, applications, or services that maintain their own privacy policies.

1. Data Controller

For purposes of applicable privacy and data protection laws, the controller or business responsible for your personal information is:

SOLAVRYN TECHNOLOGIES LLC
Doing business as CottonMire

Business Mailing Address:
312 W 2ND ST UNIT A816
CASPER, WY 82601
United States

Email: customer@cottonmire.com
Customer Service Phone: +1 818 466 0110

Support Hours (Pacific Time):
Monday-Friday: 9:00 AM-6:00 PM
Saturday-Sunday: 10:00 AM-4:00 PM

This is a business mailing address only. It is not a physical retail store, warehouse, or default merchandise return address. Please obtain written return authorization before sending merchandise.

2. Personal Information We Collect

The personal information we collect depends on how you interact with the Services.

Information you provide directly

We may collect:

Your name, email address, telephone number, billing address, shipping address, and other contact information.
Order details, including products purchased, quantities, order value, shipping method, transaction status, returns, refunds, and customer-service history.
Account information if you create or use a customer account.
Information included in messages, support requests, reviews, surveys, return requests, or other communications.
Photographs, videos, or other materials you voluntarily provide in connection with a damaged, defective, missing, or incorrect product.
Marketing preferences and consent choices.
Information reasonably necessary to verify and process a privacy request.

Payment information

Payments are processed through Shopify and the payment providers made available at checkout.

We do not ordinarily receive or store your complete payment-card number, card security code, or full payment credentials. Payment providers may provide us with limited transaction information, such as payment status, payment method type, billing details, and a transaction identifier.

Information collected automatically

When you access the Services, we and our service providers may automatically collect:

IP address and approximate location derived from the IP address.
Browser type, device type, operating system, language, and device settings.
Cookie identifiers, advertising identifiers, and similar online identifiers.
Pages viewed, links clicked, searches, product views, cart activity, checkout activity, referral URLs, timestamps, and other interactions with the Services.
Information concerning website performance, errors, security events, and suspected fraudulent activity.

We do not use the website to collect GPS-based precise location information.

Sensitive personal information

We do not intentionally collect sensitive personal information except where reasonably necessary to complete a transaction, maintain account security, prevent fraud, comply with law, or process a request you initiate.

We do not use or disclose sensitive personal information to infer characteristics about you or for targeted advertising. We do not intentionally provide sensitive personal information or protected health information to AppLovin.

3. Sources of Personal Information

We may obtain personal information:

Directly from you.
Automatically from your browser or device.
From Shopify and payment providers.
From shipping carriers, fulfillment partners, suppliers, fraud-prevention providers, and customer-support providers.
From advertising, analytics, attribution, and measurement partners, including AppLovin when its services are enabled.
From social media or other platforms when you interact with our advertisements or voluntarily communicate with us through those platforms.
From other parties as permitted or required by law.

4. How We Use Personal Information

We may use personal information to:

Operate, maintain, and provide the Services.
Process payments, fulfill orders, arrange shipping, provide tracking information, and handle cancellations, returns, replacements, and refunds.
Communicate with you about orders, transactions, support requests, security notices, and policy changes.
Provide customer service and respond to inquiries.
Maintain customer accounts and preferences.
Detect, investigate, and prevent fraud, abuse, security incidents, unlawful activity, and violations of our terms.
Diagnose technical problems and improve website performance, products, customer service, and business operations.
Measure the effectiveness of advertising and understand how customers interact with our store.
Provide marketing or interest-based advertising where permitted by law and consistent with your consent and opt-out choices.
Maintain business, tax, accounting, transaction, warranty, and dispute records.
Establish, exercise, or defend legal claims.
Comply with applicable laws, lawful requests, court orders, and regulatory obligations.

We do not use personal information to make solely automated decisions that produce legal or similarly significant effects on you.

5. Legal Bases for Processing

Where laws such as the European Economic Area General Data Protection Regulation, the United Kingdom GDPR, or similar laws apply, we rely on one or more of the following legal bases:

Contract: Processing necessary to accept, fulfill, deliver, return, or refund an order or provide requested customer support.
Legitimate interests: Operating and improving our business, preventing fraud, maintaining security, responding to customers, measuring performance, and protecting our legal rights, where those interests are not overridden by your rights.
Consent: Sending certain marketing communications and using non-essential advertising or analytics cookies where consent is required.
Legal obligation: Maintaining legally required records, responding to lawful requests, complying with tax and consumer-protection obligations, and addressing security incidents.
Legal claims: Establishing, exercising, or defending legal rights.

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

6. Shopify

Our online store is hosted by Shopify. Shopify provides the ecommerce infrastructure used to display products, operate checkout, process orders, support payment services, prevent fraud, maintain security, and provide related commerce features.

Shopify generally processes customer information on our behalf as a processor or service provider for core store functions. Depending on the Shopify services and settings enabled for our store, Shopify may also process information for its own purposes or as a separate controller or business.

If Shopify Network Intelligence or other Enhanced Services are enabled, Shopify may use information concerning your interactions with our store, Shopify, and other Shopify merchants to help provide fraud prevention, analytics, personalization, advertising, measurement, and other enhanced commerce services. These activities may involve information being processed in countries other than your own.

Certain advertising uses may constitute “sale,” “sharing,” or “targeted advertising” under applicable U.S. state privacy laws. You may exercise available opt-out rights through our Your Privacy Choices page described below.

For additional information, review:

Privacy requests concerning information we control should be submitted to CottonMire. Shopify may separately provide choices for information it processes as an independent controller.

7. Advertising and Measurement — AppLovin

We may use advertising and measurement services provided by AppLovin Corporation (“AppLovin”) to promote CottonMire, measure campaign performance, attribute conversions, prevent advertising fraud, and optimize advertising.

When an AppLovin pixel, API, script, cookie, or other integration is enabled, AppLovin may receive or collect information such as:

IP address, HTTP header information, browser type, device type, operating system, and approximate location.
Cookie identifiers, advertising identifiers, user identifiers, and advertising preferences.
Advertisement views, clicks, referral information, and interactions with advertisements.
Product views, searches, cart activity, checkout events, purchases, order value, currency, and conversion events.
Purchasing or browsing history associated with the advertising service.
Email address, telephone number, city, state, country code, or five-digit ZIP code where lawfully provided and configured for advertising measurement or matching.

We do not intend to provide AppLovin with complete payment-card information, account passwords, precise GPS location, protected health information, or other sensitive personal information.

AppLovin may combine information received through its advertising services with other information available to it and its advertising partners to provide measurement, analytics, fraud prevention, campaign optimization, and interest-based advertising. AppLovin and some of its advertising partners may act as independent controllers of the information they process.

Where required by law, non-essential AppLovin pixels, cookies, scripts, or similar technologies will not be enabled until the required consent has been obtained. Consent may be withdrawn through the available cookie or privacy controls.

Our disclosure of identifiers, commercial information, and internet activity to AppLovin for personalized advertising may be considered a “sale,” “sharing,” or processing for “targeted advertising” under certain U.S. state privacy laws, even though we do not sell personal information for money.

For more information about AppLovin’s collection and use of your information, visit: https://legal.applovin.com/privacy/.

You may also use:

You may still receive non-personalized advertisements after opting out of interest-based advertising.

8. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, APIs, local-storage technologies, and similar tools.

These technologies may be used for:

Strictly necessary purposes: Cart functionality, checkout, payment processing, account access, fraud prevention, security, and network management.
Functional purposes: Remembering preferences, region, language, and other selections.
Analytics purposes: Understanding store performance, traffic, errors, and customer interactions.
Advertising purposes: Measuring campaigns, attributing conversions, limiting repeated advertisements, and providing interest-based advertising.

Where required by law, analytics and advertising technologies are disabled until you provide consent. You can use the cookie banner or other privacy controls made available on the website to provide, refuse, or withdraw consent.

Browser settings may also allow you to block or delete cookies. Blocking strictly necessary cookies may prevent parts of the Services, including the cart or checkout, from functioning correctly.

9. Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

However, our use of Shopify Enhanced Services, AppLovin, and other advertising technologies may involve disclosure of identifiers, commercial information, approximate location, and internet or network activity to advertising and measurement partners. Applicable U.S. state laws may define these activities as a “sale,” “sharing,” or targeted advertising.

You may opt out through:

Your Privacy Choices
Emailing customer@cottonmire.com
A legally recognized browser-based opt-out preference signal, such as Global Privacy Control, where required by applicable law and supported by our privacy technology.

Browser-level choices generally apply to the browser and device from which the choice is submitted. If you clear cookies or use another browser or device, you may need to submit the choice again.

We do not knowingly sell or share the personal information of consumers under 16 years of age for targeted advertising.

10. Marketing Communications

We may send transactional communications concerning orders, payments, shipping, returns, refunds, security, or customer-service requests.

Where permitted by law, we may also send promotional emails when you have requested or consented to them. You may unsubscribe through the link included in a promotional email or by contacting customer@cottonmire.com.

Unsubscribing from promotional messages does not prevent us from sending non-promotional communications concerning an order, account, legal notice, or customer-service request.

11. How We Disclose Personal Information

We may disclose personal information to:

Shopify and Shopify-related commerce services.
Payment processors and financial-service providers.
Suppliers, fulfillment providers, warehouses, shipping carriers, and tracking providers.
Customer-support, email, communications, hosting, security, and fraud-prevention providers.
Analytics, attribution, advertising, and measurement partners, including AppLovin when enabled.
Accountants, insurers, auditors, attorneys, and other professional advisers.
Government authorities, courts, regulators, law enforcement, or other parties when reasonably necessary to comply with law or protect rights and safety.
Parties involved in a proposed or completed merger, financing, acquisition, restructuring, bankruptcy, or transfer of all or part of our business.

We require service providers acting on our behalf to process personal information only for authorized purposes and subject to appropriate contractual obligations.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on:

The duration of our relationship with you.
Order fulfillment, returns, refunds, warranties, chargebacks, and disputes.
Tax, accounting, corporate, payment, and recordkeeping requirements.
Fraud prevention, security, and abuse monitoring.
Applicable limitation periods and legal obligations.
Whether you have requested deletion.
The retention schedules of Shopify and other service providers.

When personal information is no longer reasonably required, we may delete, anonymize, or securely isolate it, subject to technical and legal limitations.

13. Security and Data Breach Response

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, network, transmission, or storage system can be guaranteed to be completely secure.

If a security incident involving personal information occurs, we will investigate and provide legally required notices to affected individuals, regulators, or other parties in accordance with applicable law, including applicable Wyoming security-breach notification requirements.

14. International Data Transfers

CottonMire is operated from the United States. Shopify, AppLovin, and other service providers may process personal information in the United States, Canada, and other countries.

Those countries may have privacy laws different from those in your jurisdiction. Where required, we rely on lawful transfer mechanisms and contractual protections intended to protect transferred personal information.

15. Your Privacy Rights

Depending on where you live, you may have the right to:

Confirm whether we process your personal information.
Access or receive a copy of your personal information.
Correct inaccurate personal information.
Request deletion of personal information.
Obtain a portable copy of certain information.
Restrict or object to certain processing.
Withdraw consent.
Opt out of the sale or sharing of personal information.
Opt out of targeted advertising.
Limit certain uses of sensitive personal information.
Appeal our refusal of a privacy request where applicable.
Exercise your rights without unlawful discrimination.

To submit a request, email customer@cottonmire.com with the subject line Privacy Request or call +1 818 466 0110.

Please describe the right you wish to exercise and provide sufficient information for us to locate relevant records. We may take reasonable steps to verify your identity. We will use verification information only to process and document the request.

An authorized agent may submit a request where permitted by law. We may require proof of authorization and may separately verify the request with you.

Some information may be exempt from a request, including information needed to complete a transaction, prevent fraud, maintain security, comply with law, preserve legal claims, or protect another person’s rights.

If applicable law gives you a right to appeal, you may appeal by replying to our decision or emailing customer@cottonmire.com with the subject line Privacy Appeal.

16. Additional Notice for U.S. Residents

During the preceding 12 months, we may have collected the following categories of personal information:

Identifiers and contact information.
Customer-record information.
Commercial and transaction information.
Internet, browser, device, and network activity.
Approximate geolocation derived from IP address.
Customer-service communications and voluntarily submitted media.
Inferences used for analytics, fraud prevention, or advertising.
Limited sensitive information needed for account access, payment processing, security, or legal compliance.

We may disclose these categories to the service-provider and recipient categories described in this Privacy Policy.

We do not sell personal information for money. We may share identifiers, commercial information, internet activity, and approximate location with Shopify, AppLovin, and other advertising or measurement partners in ways that may constitute sale, sharing, or targeted advertising under applicable state law.

We do not use sensitive personal information to infer characteristics about consumers.

17. Additional Notice for EEA, UK, and Swiss Individuals

If applicable, you may have rights to access, correct, erase, restrict, port, or object to processing of your personal information.

You may object at any time to direct marketing. Where processing is based on consent, you may withdraw that consent at any time.

You may lodge a complaint with the data-protection authority in the country or region where you live or work. We encourage you to contact us first so that we can attempt to resolve your concern.

18. Children’s Privacy

The Services are intended for a general audience and are not directed to children.

We do not knowingly collect personal information from children under 13 or use AppLovin services in connection with users known to be children as defined by applicable law. If you believe a child has provided personal information to us, contact customer@cottonmire.com so we can investigate and take appropriate action.

19. Third-Party Websites and Services

The Services may contain links to third-party websites, payment providers, carriers, social platforms, or other services.

We do not control and are not responsible for the privacy, security, availability, or content of independent third parties. Review the privacy policy of the relevant third party before providing information to it.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, service providers, legal obligations, or business operations.

The updated version will be posted on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent before a material change takes effect.

21. Contact Us

Questions, complaints, and privacy requests may be directed to: